SERVICE NOTICE

Always keeping you in the loop

  • Service Update 21 Feb 2024 : As of 21 Feb 2024, production lead time is expected to return to normal.
  • Service Update 31 Jan 2024 : From 1 feb 2024 onwards, due to the upcoming CNY holiday some of our Industrial 3D Printing process will have limited production capacity and lead time will be extended. 

    Due to overwhelming demand, our most popular powder based production MJF, SLS, SLA HD remained unaffected and will continue operation per usual lead time.

    For urgent request, please contact us directly for special arrangement. All lead time should normalized after 15 feb 2024. 

  • Service Update 26 Dec 2023 : As of 26 Dec 2023, production lead time is expected to return to normal.

  • Service Update 20 Dec 2023 : As of 20 Dec 2023, there is a high demand for our MJF Nylon PA12 material, resulting in a slight increase in lead time. It should normalised in 1 week time. Please be assured that efforts to enhance our MJF production capacity in the near future are already in progress.

  • Service Update 18 Oct 2023 : As of 18 Oct 23, we have expanded the range of finishing colour choices available for MJF and SLS. Additionally, a new cost-effective economy production option for MJF has been introduced, along with the unveiling of the vapour fused option for MJF.

  • Service Update 5 May 2023 : As of 5 May 23, we’ve fully redesigned our portal for improved user experience. Previous account holders must create a new account as data was not saved.

  • Service Update 23 Aug 2022 : We have launched new Nylon PA12 | HP MJF 5200 material. Pricing across the platform has been updated.

  • Service Update 3 Aug 2022 : All services maintenance completed and lead time resume as per normal.

  • Service Update 28 Jul 2022 : Our eos SLS is undergoing scheduled maintenance, there will be a 2-4 business days delay for most SLS orders for the next 2 weeks. Please check in with us at contact@zelta3d.com for time sensitive order request.

  • Service Update 30 Nov 2021 : All our website and features are back online as of 4:21pm SGT.

  • Service Update 30 Nov 2021: We are facing some technical issues with our ecommerce platform, they should be fixed in a day. We apologize for any inconveniences caused. In the mean time, please reach out to us at contact@zelta3d.com for offline quote. 

  • Service Update 10 Nov 2021: Our lead time is back as per normal for all materials option

  • Service Update 3 Nov 2021: We have fixed the issue pertaining to “file type not allowed” which impacted some users. Please feedback to us at contact@zelta3d.com if you are still facing issues.

  • Service Update 13 Oct 2021: Due to overwhelming demand, we are temporarily increasing the lead time of  our eos sls material. It should normalized in 2-3 weeks. We apologies for inconveniences caused. Rest assured that plans to increase our sls production capacity in the near term is already ongoing.