Require assistance from a sales representative?
mingwei2023-05-14T17:49:11+01:00Kindly send an email to us at contact@zelta3d.co or visit our contact us page
Do you ship worldwide and what courier services are used?
mingwei2023-05-14T17:29:10+01:00Yes, we do! In most cases, we deliver very quickly as we only use
Where are we located?
mingwei2023-05-14T17:22:29+01:00ZELTA3D is headquarter in the sunny island of Singapore, however, our sales reach extends
What should I do if the Online Quote Platform is not working?
mingwei2023-05-14T17:41:27+01:00Please send your files to us at zelta3d.wetransfer.com, along with your material option, quantity,
Combining expedited and non-expedited option under one order?
mingwei2023-05-14T17:48:03+01:00Lead time will be determined by the option with the longest lead time in
How to ensure that exported STL files are high resolution?
mingwei2023-05-14T18:06:40+01:00Try increasing the tolerance, mesh resolution, triangulation before exporting into STL. Exporting at 0.01mm
What are the file types allowed?
mingwei2023-05-14T17:33:27+01:00Our online 3D printing platform supports popular file formats such as STL, 3MF, or
What is the maximum file size allowed?
mingwei2023-05-14T17:33:49+01:00The maximum file size allowed on our Online 3D Printing platform is 60mb. For
What is the minimum wall thickness allowed?
mingwei2020-04-16T11:01:51+01:00In general we wouldn't recommend anything lesser than 1mm (parts smaller than 10cm), 2
Combining or sprue multiple parts in a single file?
mingwei2023-05-14T18:04:02+01:00To ensure accurate pricing, we advise against sprue or saving multiple parts in a